Responsible Gaming
Gambling Should Be Entertainment
At True Fortune Casino, we believe that gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that casino games are games of chance, and the odds always favour the house in the long run.
Please gamble responsibly and within your means. Set limits on time and money before you start playing, and stick to them.
Age Verification
Gambling is only permitted for individuals aged 18 years or older (or the legal gambling age in your jurisdiction). True Fortune Casino is committed to preventing underage gambling. We use strict age verification procedures and reserve the right to request proof of age at any time.
If you are under 18, please do not use this site.
Warning Signs of Problem Gambling
Problem gambling can develop in anyone. Please be aware of the following warning signs:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying to friends and family about the extent of your gambling
- Spending increasing amounts of time and money on gambling
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape problems, stress, or negative emotions
- Neglecting work, school, family, or social responsibilities due to gambling
- Borrowing money or selling possessions to fund gambling
- Unsuccessful attempts to cut down or stop gambling
- Gambling affecting your relationships, career, or mental health
If you recognise any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools and Limits
True Fortune Casino provides the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Time-Out: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Voluntarily exclude yourself from your account for a period ranging from 6 months to 5 years
To access these tools, please contact our customer support team or visit your account settings. We encourage all players to use these features proactively.
Support Organisations
If you are struggling with gambling or suspect you may have a problem, please reach out to one of the following support organisations:
United Kingdom
- GamCare: Free confidential advice and support for problem gambling. www.gamcare.org.uk | Phone: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme for online gambling. Register to self-exclude from all participating UK-licensed operators. www.gamstop.co.uk
- National Problem Gambling Clinic: Free NHS treatment for problem gambling. www.cnwl.nhs.uk
Australia
- Gambling Help Online: Free confidential counselling and support. www.gamblinghelponline.org.au | Phone: 1800 858 858
Canada
- Responsible Gambling Council: Evidence-based information and resources for responsible gambling. www.responsiblegambling.org
United States
- National Council on Problem Gambling: Help, information, and referral services. www.ncpgambling.org | National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Central agency for health education offering support for gambling addiction. www.bzga.de
We're Here to Help
If you or someone you know is experiencing problems with gambling, please seek help today. There is no shame in asking for support—professional help and support organisations are available to assist you.
Remember: Gambling should be fun. If it stops being fun, it's time to get help. Contact one of the support organisations listed above, speak to a trusted friend or family member, or reach out to our customer support team.
Your wellbeing is our priority.